Our customers and team are the heart and soul of Ciconia. We assure the highest standards of health and sanitation during the COVID-19 pandemic as our services continue across the country.

We at Ciconia follow the measures laid out by W.H.O. Click here to know more.

At The Offices

Sanitation measures

  • No personnel is allowed to enter the facility without wearing a mask
  • Latex/cloth gloves and PPE Kits are worn by every worker irrespective of their department
  • A dedicated team of workers sanitizes every machine at regular intervals throughout the day
  • Sanitizer dispensers are present across the facility
  • Supervisors make sure that social distancing norms are not flouted by any employees
  • Employees work from home to the maximum possible extent

Safety measures

  • Infrared thermometers are used to check the temperature of every individual while entering or leaving the premises.
  • Any member with a temperature above 98.5 F is not allowed in office or storage premises until he/she presents a medical clearance certificate.

For Our Deliveries

Zero Contact Packaging

  • Latex/cloth gloves and PPE Kits are worn by every worker irrespective of their department especially while packaging the products.
  • Our boxes then go through severe sanitization for extra safety.

Distanced Delivery

  • Delivery team values and respects the concern of any customer while receiving a parcel. The executive calls the customer after reaching at their doorstep and ensures contactless delivery.
  • It was mandatory for all delivery executives to attend special workshops organized by Ciconia, which focused on the steps and importance of contactless delivery.

Disinfecting with Sun

  • Ciconia recommends all customers to let their package bathe in the sun for a minimum of 4 hours before opening. (This is only for the satisfaction and safety of the customer, other means to sanitize the package could also be used.)

Cleaning and Sanitization

  • Ciconia recommends all customers to clean and wash their hands regularly even after contactless delivery to ensure your safety. Your safety is our utmost importance.

Striving towards excellence

These are difficult times and we give you our word that Ciconia adheres to every single measure that promises the safety and well-being of our customers and team.

If you notice any discrepancy or have a suggestion, we urge you to contact us at [email protected]